Do You Need to Outsource Your IT Support?
IT support is a massive domain in and of itself. Throughout an organization, It aims to optimize an IT environment and offer technical support. It can range from security against cyberattacks and optimizing network performance.
However, many businesses in the U.S. are reportedly finding it difficult to secure the talent they need especially in the IT sector. When you want to deal with the shortage of talent in the regions, or reduce your non-core technical staff, or replace several contracts by connecting with a single contractor, outsourcing becomes a viable option.
It is becoming more and more prominent to emerging businesses due to two major reasons. One is the shortage of competent workforce in tech and the other is the widespread application of remote work. Now it has almost become common knowledge that working with entire remote teams (professionals from another continent too) is not only a popular practice but a necessity.
Is it a necessity for you too?
If you want to fulfill your IT needs without looking for and hiring in-house talent, it is.
What Benefits of Outsourced IT Support are We Looking At?
Save Money
The high salary of IT specialists does not make hiring and training them any easier but it allows the expenses to far exceed the cost of outsourcing (especially offshore).
Save Time
As you get access to domain experts for the IT support functions you will see faster responses to issues and needs. It lets you meet demands faster and save time for everyone.
Improved Focus
Once you get an idea about your IT support virtual assistant’s competence you could start to rely on them freely. It would allow you to focus on the aspects that need your attention the most.
Reduced Downtime
Your VA has access to advanced monitoring systems using which they detect and resolve potential problems before users face them. This allows you to enjoy zero or reduced downtimes.
Robust Security
DedicatedVA puts great emphasis on data security and provides regular cybersecurity training to the employees so that they can shield our clients from harm.
Better Compliance
As government rules and regulations are subject to frequent new updates it can be difficult to keep up with them and stay compliant. VAs habituated with the task can be of great help.
More Knowledge
India, being a large talent pool, allows us to select candidates who hold sufficient experience with broad and specific knowledge of the field. Onboarding them gives you access to necessary expertise.
Adaptable
When the urgency or work volume rises or declines we can respond quickly. One of the unique benefits of having IT support VAs is that you only pay for the work done and nothing else.
How to Get Started?
If you have adequate details about your requirements and a clear set of expectations, you can get started now.
Schedule a call
Choose any date and time you like and talk to our experts about your requirements.
Talk to your VA
We will choose one of our experts as your VA based on specific details of the task.
Ensure compatibility
You will get a 72-hour time-frame to figure out if your VA is compatible for the task.
Start working
Once you are satisfied you can sign up and start outsourcing It support tasks.
Why Choose DedicatedVA?
Pricing Model
We have a 100% transparent pricing model enabling you to only pay for the tasks completed. The pricing only depends on the task and not upon who you are.
Time Zone Flexibility
With DedicatedVA IT support experts you can get 24/7 support as our experts can work alongside you or in your absence no matter the time zone.
Technology
Our experts are ready to provide state-of-the-art solutions as they are adept at using the latest technology and innovations relevant to the IT scene.
