The claim process is considered as the ‘moment of truth’ for a reason.
An insurance claim is a formal request from a policyholder to the insurance provider asking for compensation for a covered loss or event according to the policy terms. The claim process includes receiving the claim, reviewing it, and then, if approved, paying out to the insured party.
In the provider-policyholder relationship, the claim processing is a critical touchpoint. By improving their client’s claims experience, insurers can improve retention rate, acquire more customers, and grow considerable market share. For insurance companies of any kind, this is one of the best times to position themselves as a reliable and trustworthy provider.
You know that speedy claim processing and settlement is the key to gain a competitive edge in today’s market. And finding more efficient ways to manage claims is now essential to maintain profitability. The logic is simple, but implementation is not that straightforward.
There are numerous bumps on the road to desirable efficiency, from lack of resources to issues with scaling, that’s enough to overwhelm anyone.
However, to make it straightforward again, the industry now has in store for you offshore claim processing virtual assistant service providers like DedicatedVA. By delegating your claim processing to specialized service providers, you can improve overall productivity while saving approximately 30% to 40% on operational costs.
What are the benefits of outsourcing claim processing to virtual assistants?
Claim processing VAs can provide numerous advantages to insurance providers, including:
Accuracy
By outsourcing your claims processing to our experts who have the technology and expertise to process claims accurately and quickly, you add to customer satisfaction.
Flexibility
Delegating to experts working remotely allows you to handle larger volumes, peak demand periods, and promptly adjust to changing market conditions easily.
Cost Savings
You don’t need to hire and train in-house employees if you outsource your tasks. You cut down a significant amount of operational costs right off the bat.
Technology
Outsourcing insurance claims processing can allow you to leverage the latest tools and technology and gain a competitive edge with greater accuracy and speed.
Compliance
Your VAs, who are well aware of the regulations and compliance requirements, will solely focus on the claim process and significantly reduce the risk of non-compliance.
Focus
From the initial report to final settlement, an extensive VA service will cover every aspect of a claim process. It will allow you to truly focus on your core business activities.
Why us?
Expertise
Experience and specific knowledge in your area of specialization makes our experts the perfect fit.
Infrastructure
Our experts use powerful technology platforms and tools for smoother integration with your systems.
Security
We adhere to industry standards such as HIPAA, GDPR, etc. and prioritize data security above all.
Scalability
No matter the marketing condition, with us, you can scale up and down anytime you need to.
How to get started?
Getting started with DedicatedVA is simple.
Schedule a call
You can discuss your project requirements by scheduling a meeting according to your convenience.
Interact with an expert
Based on your requirements, we will let you interact with our expert with relevant experience and knowledge.
Check compatibility
After discussing the nuances of your requirements, you get 72-hours to ensure the VA is compatible.
Outsource
Once satisfied you can sign up with your VA within the trial period and start your outsourcing journey.
What else can we do for you?
Apart from excelling at providing data analysis virtual assistant services we can also offer you a few other services like:
